When managers avoid hard conversations, Human Resources usually ends up stepping in as the enforcer instead of a partner. This webinar explores how to break that cycle by equipping managers to handle conflict themselves, using a practical approach they can put to work right away.

Why This Keeps Happening

Most managers aren’t trying to pass the problem off; they just don’t feel equipped to handle conflict directly.

The result is that HR becomes the default disciplinarian, while managers remain dependent on HR instead of building the skills they need to lead effectively. Over time, employees begin to view HR as “the bad cop,” which can undermine trust and strain workplace relationships.

That’s not good for trust, and it’s not sustainable for your team.

Join us for a live session with Dan Kaplan, Founder of Confident Communicators, LLC, and learn how to:

Coach managers to handle conflict with confidence
Reduce unnecessary escalations to HR
Use a simple, actionable framework right away
Build stronger, more accountable leaders

Date: Wednesday, July 15, 2026 | 1:30 PM ET

Jeff Plakans | Founder & President, CommPayHR

Jeff Plakans founded CommPayHR in 2006, for a better, holistic solution for SMB payroll and HR. He is passionate about improving employment practices and compliance to create the best business environment.

Dan Kaplan | Founder, Confident Communicators, LLC

Dan Kaplan

Dan is driven by the belief that anything is possible if we can just learn to talk to each other. As a mountain-climbing expedition leader, Dan has guided many teams through difficult conversations and high-altitude danger. Combined with his nearly 30 years of communications leadership experience across the public, non-profit, and private sectors, Dan helps leaders and teams communicate to their audiences and each other.

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