What if you had a dedicated concierge on hand to help employees and make operations more efficient?

Introducing

The convenient self-service support platform for employees.

EmployAide is your direct employee support, providing them with access to a dedicated specialist ready to help them navigate their self-service app without disrupting your daily operations. Best of all, you control employee access to these sessions, ensuring tailored support where it’s needed most. Think of us as your employees’ personal guides, offering patient, step-by-step support — from onboarding new hires to resolving time-tracking or benefits questions. We provide extra handholding that can make all the difference in employee satisfaction and productivity, so you can focus on your business.

Why Choose EmployAide?

  • Real-Time Expertise – Our skilled HR support specialists are available 8:30 AM – 5:00 PM ET, ready to help employees via phone, text, or email.
  • Personalized Support – Tailored assistance for every employee’s unique needs.
  • Empowered Efficiency – Free up your time and resources with streamlined employee support. Say goodbye to prolonged troubleshooting and hello to efficient self-service utilization.
Male Nurse Using Smartphone On Coffee Break

What are the Key Features of EmployAide?

EmployAide integrates seamlessly with your self-service framework, connecting employees with a knowledgeable HR specialist who can assist with:

  • Onboarding guidance for new hires
  • Benefits enrollment support
  • Login access, payroll inquiries and clarifications
  • Time and attendance questions
  • IT-related HR issues

How it Works

Simplifies employee support in three easy steps:

1. Integrates Seamlessly

EmployAide fits right into your existing self-service framework, accessible via the Employee Workspace. No disruptions – just easier access to help when it’s needed.

2. Get Instant Access

You decide who can access EmployAide ensuring support is targeted where it’s needed most. Employees can then reach our team through their preferred channel – phone, text, or email – for quick, step-by-step assistance.

3. Resolve Issues with Ease

From new employee onboarding to payroll, benefits enrollment, and more, EmployAide handles a wide range of inquiries to keep your employees connected, engaged, and productive.

Comprehensive Support

Covers a wide spectrum of employee needs, including:

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New Employee Onboarding

Assistance with self-service account creation and navigation.

Expense Management

Employee Workspace (Self-Service) Support

Issues with logging in, printing pay stubs, or updating direct deposit.

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Time & Attendance

Questions about time off, punch-clock tracking, or system access

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Benefits Enrollment

Step-by-step guidance through complex benefit options.

Want to speak to someone?

Our team is here for anything you need. We can walk through your options and answer questions.

Let's Get Into It