When managers avoid hard conversations, Human Resources usually ends up stepping in as the enforcer instead of a partner. This webinar explores how to break that cycle by equipping managers to handle conflict themselves, using a practical approach they can put to work right away.
Why This Keeps Happening
Most managers aren’t trying to pass the problem off; they just don’t feel equipped to handle conflict directly.
The result is that HR becomes the default disciplinarian, while managers remain dependent on HR instead of building the skills they need to lead effectively. Over time, employees begin to view HR as “the bad cop,” which can undermine trust and strain workplace relationships.
That’s not good for trust, and it’s not sustainable for your team.
Join us on Wednesday, July 15 at 1:30 PM ET for a live session with Dan Kaplan, Founder of Confident Communicators, LLC.
He’ll explain:
- Why managers default to HR when conflict shows up
- A simple coaching framework you can use immediately
- How to reduce unnecessary escalations to HR
- How to guide managers through difficult conversations with confidence
The result: less cleanup, more capable managers, and stronger working relationships.
Guest Speaker: Dan Kaplan | Founder & Lead Trainer, Confident Communicators, LLC
Dan Kaplan is driven by the belief that anything is possible if we can just learn to talk to each other. As a mountain-climbing expedition leader, Dan has guided many teams through difficult conversations and high-altitude danger. Combined with his nearly 30 years of communications leadership experience across the public, non-profit, and private sectors, Dan helps leaders and teams communicate to their audiences and each other.
Date: Wednesday, July 15, 2026 | 1:30 PM ET
Ready for a better way forward? Register today!
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