Although return on investment (ROI) is frequently quoted and even the deciding factor in some issues, ROI is poorly understood and often misused.
Most ROI calculators ignore the difference between hard and soft dollars and almost none provide a Net Present Value (NPV) calculation. Finally, ROI dollars are often left on the table and not taken advantage of when discussing payback of investment dollars.
One of the biggest pet peeves of time and attendance ROI is treating soft dollars the same as hard savings. What’s the difference you ask?
Read on for more on the soft savings and hard savings of Time and Attendance ROI.