It’s hard to have difficult conversations, like giving an employee negative feedback. But usually, the way you say it matters more than what you say.
Did you know there are four communication styles? Based on a person’s DiSC style, someone may be a Direct, Influencer, Steady, or Conscientious communicator. Knowing and adapting to the communication style of the person you’re talking to can help you connect, ensure that your message lands, and get more from the relationship.
- Read people and identify someone’s communication preferences.
- Identify how colleagues make decisions and act under stress.
- Deliver feedback so it’s better received.
- Find out what kind of sales approach a person likes and how to persuade them.
Topic expert, Dan Kaplan, founder of Confident Communicators, LLC, a DiSC Certified Trainer will teach you skills that you can apply for important conversations in your business and personal life.
This webinar was recorded live on June 11, 2024
Moderator & Guest Speaker:
Dan Kaplan
Founder of Confident Communicators, LLC, Dan Kaplan is driven by the belief that anything is possible if we can just learn to talk to each other.
As a mountain-climbing expedition leader, Dan has guided many teams through difficult conversations and high-altitude danger.
Combined with his nearly 30 years of communications leadership experience across the public, non-profit, and private sectors, Dan helps leaders and teams communicate to their audiences and each other.
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